Wayfinding Management: Models & Methods in Healthcare Environments
Sign Research Foundation
This study investigates the people, processes, and tools that some of the leading large medical facilities in the U.S. have put into place to manage their wayfinding systems, from static signage to wayfinding apps. The case studies provide the basis for best practices that medical center leaders may employ as they establish or improve their own wayfinding systems and operations. Many of these best practices may be applied outside healthcare—to any complex facility that experiences churn and growth.