Overview
This study investigates the people, processes, and tools that some of the leading large medical facilities in the U.S. have put into place to manage their wayfinding systems, from static signage to wayfinding apps. The case studies provide the basis for best practices that medical center leaders may employ as they establish or improve their own wayfinding systems and operations. Many of these best practices may be applied outside healthcare – to any complex facility that experiences churn and growth.
Price: $40
($30 for members of the International Sign Association)

Overview
This executive summary presents findings from research investigating the people, processes, and tools that some of the leading large medical facilities in the U.S. have put into place to manage their wayfinding systems, from static signage to wayfinding apps. The case studies provide the basis for best practices that medical center leaders may employ as they establish or improve their own wayfinding systems and operations. Many of these best practices may be applied outside healthcare—to any complex facility that experiences churn and growth.
Price: $20
($15 for ISA members)
Overview
How 7 Healthcare Leaders Manage Wayfinding Systems
In this on-demand webinar, Leslie Wolke, founder of MapWell Studio, shares insights from interviews with facilities and wayfinding managers at seven of the country’s largest and most prestigious healthcare institutions. The webinar explores best practices for keeping signage up-to-date, consistent, and coherent for visitors. It delves into the people, processes, and tools these institutions use to maintain a range of wayfinding tools, from static signage to wayfinding apps. Emphasis is placed on practices that can be adopted by facilities of any size. This recording supplements the SRF research “Wayfinding Management: Models & Methods in Healthcare Environments”.